At the time of writing this piece, we are experiencing a high level of staff absence. We have no doubt that this will continue as Covid, flu and norovirus continue to take their toll over the winter months, combined with ever-changing Covid guidelines. We will continue to try and provide the best possible service we can to all of our patients, but please bear with us as day-to-day operations may be disrupted. Below are some hints and tips to help you help yourself and in turn help us and the NHS:-
SELF-CARE: You can treat many minor illnesses such as colds and coughs, sore throats and upset stomachs at home. Make sure you are stocked up with healthcare essentials such as pain relief (e.g. Paracetamol), cough and sore throat remedies, upset stomach treatment, rehydration treatment, heartburn / indigestion treatments and a first aid kit.
USE YOUR LOCAL PHARMACIST: They can offer you advice and guidance on your symptoms and on the best treatment for you - no appointment needed. Pharmacists are available on every high street and in supermarkets, with many being open in the evenings and at weekends.
USE THE NHS UK SYMPTOM CHECKER www.nhs.uk: This helpful tool can guide you through your symptoms and direct you to the most appropriate health service for your needs.
RING NHS 111, OPTION 2: If you are experiencing a mental health crisis this First Response Service puts your mental health first. It provides 24-hour access, 7 days a week, 365 days a year, to mental health care, advice, support and treatment.
If you have done all you can but feel that your problem remains unresolved, please do ring us and we will be happy to help you.
MEDICATION: If you need to order medication, please do this online via SystmOnline or the Airmid app. Details of how to do this can be found on our website
www.grantamedicalpractices.co.uk If you do not have internet or mobile telephone access, you can send in your repeat medication slip or write in with your repeat request. Unfortunately, we cannot take prescription orders over the telephone.
Thank you for your continued understanding, patience and support.