Did you know.
In January Granta Medical Practice’s clinicians saw / spoke to 20,256 patients. This number includes urgent appointments, routine appointments and telephone appointments.
Unfortunately, there were an extra 1,026 appointments that patients did not attend (DNA).
February’s appointments totalled 17,876, but again there were an additional DNA’s - 1,043!
Sometimes it can be difficult keeping to an appointment date and time. However, if you ring and cancel even half an hour beforehand we would be able to reuse your slot for another patient.
Please say instead of DNA!